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Computer Repairs, Upgrades, Data Recovery, Virus Removal
Brought to you by AAA Computer Doctor- Computer Service
What prompted me to start my own business?
My passion started in 1986 when my parents surprised me with my first Mac® computer, which I proudly still own. During that time, it was the coolest thing I had ever seen. In the early years of computers, the Internet wasn't available, so I drove to our local library, researched technical journals and learned how to reassemble the computer for more functionality. After graduating college with a Bachelor's Degree in Business, every Job that I pursued revolved around computers. For ten years, I worked my way up the IT Corporate Ladder from Tech Support, Programming, Network Administration, and Senior Systems Analyst.
In the late 1990’s, a friend, which was a licensed Mortgage Broker, needed help running his growing business using computer software but wasn't sure where to begin. During that time, mortgage software options were limited, so I wrote a program that automated the entire mortgage process for his business. Realizing the income potential, I became a licensed Mortgage Banker and for the next ten years I worked with many of the nation’s largest finance companies.
After the mortgage collapse in 2007, it was obviously time for a change. Over the years, friends and family always consulted me for computer help. I realized a need for a local, knowledgeable, honest, computer professional and the passion for technology was on fire again. Incorporated in 2009, we have over 1000 satisfied customers, both residential and businesses. We take pride in customer satisfaction and growing AAA Computer Doctor, Inc. continues to be my lifetime dream.
Rafe Coxhead, Owner
Frequently Asked Questions
How long does it take to repair/service my computer? We specialize in computer repairs, upgrades, data recovery/backup, virus detection, removal & protection, software training, screen or keyboard repairs, wireless network setup and much more. We will consult with you first, diagnose your issues and depending on your needs, most repairs or services can take 1-3 days. If we need to order parts, then more time may be needed. We understand the urgency of having your computer. We work as quickly and efficiently as possible to get your machine to you in excellent condition.
How much will my computer repair/service cost? We value our customers and stand by our mission to diagnose computer or technical issues free of charge with no strings attached. If we don’t fix it, then you don’t pay. Plus, we do not bill a trip fee and offer the convenience of remote support services. Once we diagnose your needs, we discuss your options prior to starting the job. For example, if your computer is running slow and needs a tune-up, virus removal, Defrag, and updates, the fee is $95. Installation of Internet Security Software is $50. Depending on your computer type/brand, prices for hardware installation/repairs vary (keyboard/screen repairs, hard drive, fans, RAM, processors, video cards, power cords or custom built computers). Data recovery/backup services are typically $150. If you have multiple computers or a business network, then we quote the job based on hourly fees. Computer training fees are hourly. We have a large referral business, so we offer discounts for referrals and repeat business. We are here to help!
Hours of Operation: Monday-Friday, 9 a.m. - 8 p.m. Saturday, 10 a.m. - 7 p.m.
(We will gladly take any calls after hours)
We look forward to serving you!